Credit Card Customer Payment Policy

Learn the guidelines and restrictions for making credit card payments as a customer to avoid any issues with your credit card account.

Written By Brandon Thomas (Administrator)

Updated at August 8th, 2024

Credit Card Customer Payment Policy

If the client does not have a current Russell Landscape maintenance or construction contract, the client will be required to pay a 50% deposit prior to the start of work, with the balance due when the work is completed. If the client has a current Russell Landscape maintenance or construction contract, two payment methods are available.

  • Method I allows the client the opportunity to provide a 50% down payment of the total contract cost at the time of contractually accepting the work to be performed. The client then has 30 days from the completion of the job to pay the remaining balance of the contract.
  • Method II requires full payment to be received at the final walkthrough of job completion. Payment can be made via credit card or check. All credit card transactions include a $5.00 processing fee.

Payments can be collected in the following ways:

  • Customers can fill out and return the attached credit card form, along with a copy of the signed proposal.
  • The manager can collect a check to be sent to the Home Office, along with a copy of the signed proposal.