Before transferring a company phone from one employee to another employee, the phone will need to be wiped by the IT team.
Steps to take:
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Complete the Employee Equipment Request Form, checking the “Request Equipment Transfer” box at the end of the first page.
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IT receives the request, remotely wipes the phone, and sends setup instructions (it only takes a few minutes) back to the requesting manager.
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Once the setup steps are completed, the requesting manager notifies IT that the setup is complete.
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Phone can then be provided to new employee.